Documenting Problems That Were Difficult To Find The Answer To

Draining a NEFF Washing Machine

The NEFF Washing Machine gets halfway through a cycle then starts rapid beeps. The two lights (“rinsing” and “spin”) are orange or flashing orange.

Time to drain out the machine before putting on a pump cycle and trying again.

Step 1

First you need a bucket.

You Need a Bucket

You Need a Bucket

Step 2

Next, pull out the black tube from the bottom of the front of the washing machine.

Grab The Black Tube

Grab The Black Tube

Step 3

Position the tube inside the bucket, because after the next step water will flow out of the tube…

Position The Tube Inside The Bucket

Position The Tube Inside The Bucket

Step 4

Pull out the white bung from the end of the tube, but make sure the tube is positioned inside the bucket, because water will begin to flow out immediately.

Pull Out The White Bung

Pull Out The White Bung

Step 5

Let the water flow out into the bucket. If your bucket fills up then re-insert the bung, pour out your bucket into the sink/bath/toilet, and repeat until no more water flows out of the black tube. You may observe bits of gunk coming out in the water, or perhaps very soapy or smelly water. That could be why the machine wasn’t draining in the first place.

Let The Drain Water Flow

Let The Drain Water Flow

Step 6

Re-insert the white bung firmly once you have finished and put the tube back under the washing machine where you found it.

Now, select the “pump” cycle from the washing machine, and press the “start” button to let the machine finish the drain normally.

Select the Pump Cycle

Select the Pump Cycle


After that, if you hear three long beeps, everything is okay and you can try doing a normal cycle (or a rinse – option 4).

6 responses to “Draining a NEFF Washing Machine

  1. llouise mitcherll November 22, 2013 at 11:42 am

    Thank you. Thank you. Thank you. This procedure cured my machine fault 1st attempt.. Clear, accurate instructions were extremely helpful.

  2. c October 5, 2014 at 3:47 pm

    hi there – I can’t get the white bit out of the tube – any ideas??

  3. c October 5, 2014 at 6:26 pm

    ok – thanks. got it with a couple of pairs of pliers in the end. It worked long enough for me to run a spin cycle, but I noticed the clothes were very soapy so I ran a rinse cycle. The same problem happened again so I drained it and ran a couple of spin cycles to take the clothes out. When I ran “pump” there was a hum but it didn’t sound like much was going on… Any ideas?

    • newspaint October 5, 2014 at 6:49 pm

      I can’t say for sure what the problem might be. At some point one has to decide whether an old machine needs replacing – or just continue trying to drain/spin.

  4. c October 5, 2014 at 7:10 pm

    I opened the pump filter cover – the black circle thing on the front – and cleaned out some gunk and half of a bra underwire. Seems to be working now! Thanks anyway.

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