So you’ve logged into your MyGov website and you’re attempting to add a Medicare service using a linking code that Medicare has provided you.
You’re confronted with a webpage like this:
Enter your linking code:
Select one of the online services you want to link:
Enter your agency reference number for this online service (no spaces):
Your linking code is straightforward. It is what you were provided with (e.g. G12345678).
The online service you want to link is “Medicare”.
The agency reference number, however, is tricky. It is your 10 digit Medicare card number and your individual reference number without a gap. But what does this mean?
Your Medicare card number is the 10 digits along the top of the card. The individual reference number is the single digit next to your name underneath.

Use the 10 digits from the top plus the single digit next to your name
So the filled out form will look something like (for this example card):

Entering linking information for MyGov and Medicare
Good luck! And if you have a problem you’ll have to call Medicare (not MyGov) on 132011, it took me 19 minutes to get through to an operator.
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Thank you very much it’s really a big help, I successfully linked my Medicare card for third attempt…