newspaint

Documenting Problems That Were Difficult To Find The Answer To

Viber Location System Could Not Identify Your Location

I found Viber, one day, to be mysteriously pausing for 20-30 seconds after sending a message before getting the following error message:

The system could not identify your location. Your message was sent without location.

The system could not identify your location

The system could not identify your location

Then you would have to press Ok before your message would actually get delivered. So what was causing this? Turned out to be very simple (but you wouldn’t know unless you were told). And would probably only happen if you had blocked location reporting to the application using Privacy Guard for Android 5.1.1 (in CyanogenMod 12.1).

You need to press the following icon so that it turns grey in order to stop sending your location with messages.

Viber location on/off icon

Viber location on/off icon

This can be found next to where you enter text:

Press the location icon until it turns grey to turn off location transmission

Press the location icon until it turns grey to turn off location transmission

So that the icon should turn back to grey (location reporting disabled):

Viber location icon should be grey

Viber location icon should be grey

No more errors when sending messages!

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