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Documenting Problems That Were Difficult To Find The Answer To

Google Docs Print Gives Me PDF With Clear Cache and Cookies Page

Using Firefox 23.0 I was using Google Docs to compose a letter with a photo in it.

When I went File -> Print from the menu I kept getting a PDF with the following text:

Clear cache and cookies

How to clear cache and cookies

Google Chrome

Review the instructions in the Google Chrome Help Center .

Windows Internet Explorer, Mozilla Firefox, Apple Safari or Opera

Review and follow the instructions provided by your browser:

  • Windows Internet Explorer
  • Mozilla Firefox
  • Apple Safari
  • Opera

Solution

It seems that trying to save in a different format might clear the problem.

I went File -> Download As -> Microsoft Word (.docx) – and downloaded a docx file.

Then I went File -> Download As -> PDF Document (.pdf) – and finally got a PDF with the letter I had been writing.

Methods That Didn’t Solve The Problem

  • clearing the cache
  • clearing Google cookies
  • trying repeatedly to print

3 responses to “Google Docs Print Gives Me PDF With Clear Cache and Cookies Page

  1. jpv March 29, 2014 at 10:11 pm

    This didn’t work for me =(

  2. Jason Mauai March 31, 2014 at 10:16 am

    Didn’t work for me :(

  3. HilltopsGM April 8, 2014 at 8:26 pm

    We are having the same problem here as well. Any solution to this yet?

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